FRAMINGHAM, Mass.–(BUSINESS WIRE)–Rave Mobile Safety (Rave), provider of the critical communication and collaboration platform customers matter when it matters most, announced its 12and consecutive year of revenue growth as government agencies, businesses and educational institutions continued to turn to Rave to power their critical communication and collaboration efforts. Rave’s solutions sent nearly 2 billion messages in 2021, a 30% increase from 2020, and were used in an incident response every 12 seconds.
In 2021, more than 500 new education, enterprise and public sector customers have leveraged Rave’s solutions to address their most pressing security and communications challenges, including improving response to natural disasters through mass targeted emergency notifications, ongoing communication about COVID-19, timely notifications about cyberattacks and system outages, managing compliance with established business continuity procedures, responding quickly to threats of violence, and providing first stakeholders a better understanding of the situation. Major customers include the 14 Big Ten Conference universities in higher education; Denver Health and Hospital Authority, CoxHealth and Inova Health System in healthcare; Lear Corporation, Michigan University Federal Credit Union, and Seaboard Foods in business and manufacturing; and statewide deployments in Arkansas, Delaware, Hawaii, Florida, Louisiana, New Mexico and Oklahoma.
“We rely on our partnership with Rave Mobile Safety to keep residents and visitors informed with LENS Alert and informed first responders through Rave’s Smart911 service,” said Jody Meiman, executive director of Metro Louisville Emergency Services. “We urge Louisville residents to sign up for Smart911 as a free, private service to share essential personal and medical information that enables first responders to arrive at the scene prepared with the proper knowledge and resources in the event of an emergency. urgency, saving critical time when seconds count. ”
Acquisition of AppArmor Extends Market Leadership
The momentum continued into early 2022 with the recent acquisition of AppArmor, the industry leader in providing custom mobile security applications. Together, Rave and AppArmor deliver a scalable and robust mission-critical communication and collaboration platform with additional agile mobile app customization capabilities. The combination delivers best-in-class product innovation, mobile-centric personalization, and customer-centric services in security and incident response solutions.
Rave Aware enables CAD data sharing
Rave’s continued growth comes at a time when public safety agencies are increasingly looking for ways to speed up response, share data, increase collaboration and improve responder safety. To meet this need, Rave recently launched Rave Aware™, a new solution that enables the sharing of Computer Aided Dispatch (CAD) data and facilitates interoperability between CAD systems. 9-1-1 call centers and emergency response agencies benefit from improved operational efficiency and improved situational awareness across all jurisdictions.
RapidDeploy partnership seamlessly delivers Rave data to 9-1-1
Rave has also partnered with RapidDeploy to provide Rave data to 9-1-1 call centers to better inform emergency response, get on-site help faster, and add context. to the state of the caller. Integration of Rave’s Smart911™ emergency profiles, facility floor plans, and Rave Panic Button™ event data into RapidDeploy’s RadiusPlus mapping system seamlessly provides additional critical information to the interface native to the carrier.
“We share Rave’s mission to ensure the best crisis response for our communities and first responders,” said Steven Raucher, co-founder and CEO of RapidDeploy. “Our partnership with Rave allows us to share vital information with carriers, directly on the map as part of the 9-1-1 workflow.”
Operational messaging extends notifications beyond emergency alerts
Rave introduced operational messaging to extend communications beyond emergency alerts to informational updates, sales promotions and marketing messages. Driven by the goal of preventing spam messages and strengthening emergency messages, Rave supports the new 10 digit long code (10DLC) conditions. Organizations can send both operational and emergency messages from different clearly defined phone numbers, in accordance with the latest requirements from mobile operators.
“The face of public safety and critical communications is constantly changing, and we are committed to providing our customers with solutions that solve their most pressing challenges,” said Todd Piett, CEO of Rave. “It’s more important than ever that emergency response and critical data be pulled out of silos so that those responsible for public safety can share information and work together seamlessly to protect their communities.”
Rave’s recent recognition is evidenced by the inclusion in BuiltIn’s Best Mid-Sized Workplaces in Boston list, one 2021 Security Today Award for New Product of the Year (Rave Collaborate) and the Mass Technology Leadership Council Top 50 technologies.
About Rave Mobile Safety
Rave Mobile Safety is the leading provider of essential communication and collaboration technologies used to save lives, manage crisis incidents and increase resilience. From major disasters and crisis events to everyday emergencies and operational incidents, the Rave platform enables critical data sharing, mass notification and emergency response coordination. More than 8,000 first responders, emergency managers, 9-1-1 and federal, state and local agencies, as well as businesses, healthcare organizations, universities and schools, all rely on Rave to better prepare, react faster, recover faster and mitigate anticipated critical incidents. Founded in 2004, Rave’s award-winning software solutions are backed by leading growth capital firm TCV. Let Rave empower you to do all you can today™ to keep everyone safe. For more information, visit https://www.ravemobilesafety.comread our corporate blogand follow us on LinkedIn, Twitterand Facebook.